Service impact

We've now resolved the incident. Thank you for your patience.

With any questions, please feel free to reach out to support@lightico.com

Between 2:30 PM and 2:42 PM ET customer accounts residing on Lightico NA1 (North America) environment may have experienced some latency in Lightico services. The issue has now been resolved and no further latency should be experienced. We will keep this incident open for monitoring for an additional 60 minutes.

We apologize for any inconvenience caused. Please do not hesitate to contact us at support@lightico.com.

Our internal systems have alerted us of an issue which we are currently investigating. Customers on Lightico NA1 (North America) environment may experience some level of impact (latency or failure for sending sms or email, increased api error rate). We will update again in 30 minutes.