Resolved

We have now resolved the incident.

Our monitoring shows that service has been fully restored and stable in the last 30 minutes. You should no longer experience any connectivity issues or errors when using Lightico.

Thank you for your patience.

With any questions, please feel free to reach out to us at support@lightico.com.

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Gabi Berger
Recovering

We have now identified the issue that caused the gateway errors when accessing Lightico service for EU4 accounts. Service has now been restored however temporary disconnections may reoccur.

We continue to address the issue until full resolution and full restoration of uninterupted service.

Thank you for your patience.

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Gabi Berger
Identified

We are currently investigating an issue causing login errors for Lightico accounts on Lightico's EU4 environment. Thank you for your patience.

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Gabi Berger
Began at:

Affected components
  • EU4 - Frankfurt