Resolved

We've now resolved the incident. Thank you for your patience.

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Gabi Berger
Recovering

The incident is now resolved and there is no further latency experienced. We will keep this incident open for monitoring for the next 30 minutes.

Thank you for your patience.

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Gabi Berger
Identified

We currently observe a delay of 3 minutes in processing completed files and making them available for download from the Lightico session. Lightico production team continues to work on resolving the issue fully. We will provide the next update in 30 minutes. Thank you for your patience.

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Gabi Berger
Investigating

Lightico is currently investigating an incident causing delays in locking completed files. We will update again in 30 minutes. Thank you for your patience.

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Gabi Berger
Began at:

Affected components
  • EU2 - London