Resolved

We've now resolved the incident. Thank you for your patience.

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Gabi Berger
Recovering

The root causing causing the service distruption on Lightico EU4 environment has been identified and mitigated. Service has now been restored. We will keep this event open for an additional 30 minutes for monitoring stability.

We sincerely apologize for the impact this incident had on your business.

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Gabi Berger
Identified

Lightico EU4 environment is currently experiencing a service distruption. We know this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update in 30 minutes. Thank you for your patience.

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Gabi Berger
Began at:

Affected components
  • EU4 - Frankfurt