Resolved

The issues as reported related to API errors and log in errors have been successfully resolved. Thank you for your patience

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Identified

The root cause of the issue has been identified, but the resolution is still pending. We estimate that it will take an additional 2 hours to resolve. We apologize for any inconvenience this may cause.

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Updated

Lightico service issues reported with API and login are still under investigation by Lightico engineers. Will update further on this incident in the next 30 minutes.

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Investigating

Lightico is investigating login errors as reported and will update further on this in the next 30 minutes.

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Began at:

Affected components
  • Login Services
  • Lightico API
  • NA1 - North America
  • EU2 - London
  • EU1 - Israel
  • EU4 - Frankfurt