We've now resolved the issues as seen with latency in the EU2 environment. Response times are as expected now. Thank you for your patience.
Lightico engineers are still observing some latency in the environment and are working to resolve. Will update further on this in the next hour.
Environment response times and the document locking processing times have returned to normal.The Lightico engineering team are monitoring the response times.
Lightico is investigating alerts related to delayed document locking times and latency in the EU2 environment
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