Resolved
Resolved

We've now resolved the issues as seen with latency in the EU2 environment. Response times are as expected now. Thank you for your patience.

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Identified

Lightico engineers are still observing some latency in the environment and are working to resolve. Will update further on this in the next hour.

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Recovering

Environment response times and the document locking processing times have returned to normal.The Lightico engineering team are monitoring the response times.

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Investigating

Lightico is investigating alerts related to delayed document locking times and latency in the EU2 environment

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Began at:

Affected components
  • EU2 - London