Resolved

We've now resolved the incident. Completed documents now are processed and ready to download as expected.

Avatar for Gabi Berger
Gabi Berger
Investigating

We are currently investigating an issue impacting document locking on Lightico Sandbox (EU) environment. We will update on progress, thank you for your patience.

Avatar for Gabi Berger
Gabi Berger
Began at:

Affected components
  • EU Sandbox