We've now resolved the incident. Thank you for your patience.
Normal response times are now been observed across all services in the EU environment including the document locking process for new sessions. Lightico is monitoring for stability
Lightico continues to investigate the incident and will provide an update in 30 minutes.
There’s a Lightico service performance degradation impacting Lightico’s EU2 Environment. We are investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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