Resolved
Resolved

The issue that was causing errors when creating a session from the agent desktop, has been resolved. We apologize for any frustration caused by this. If any issues are still experienced with creating sessions from the agent desktop please reach out to support@lightico.com

Avatar for
Identified

Lightico Engineers have identified the cause of the agent desktop error and will update further on this issue in the next 30 minutes.

Avatar for
Investigating

Lightico is investigating reports of errors when a session is created via the agent desktop. We will update further in 30 minutes

Avatar for
Began at:

Affected components
  • EU1 - Israel
  • EU4 - Frankfurt