Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Recovering

The service degradation root cause has been identified and corrected. Session creation is now recovering to normal responses times

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Investigating

Lightico is investigating reports of service degradation related to creating sessions in the Agent UI. Will update further in the next 30 minutes.

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Began at:

Affected components
  • EU2 - London