Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Gabi Berger
Recovering

We have now mitigated the issue and expect newly completed documents to process as expected. Documents completed during the time of the incident may take longer to complete. We will keep this incident open for monitoring.

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Gabi Berger
Identified

We are working to mitigate the issue. We expect service may become unavailable for a short time. We apologize for the inconvenience.

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Gabi Berger
Investigating

We are observing latency in document locking and started investigation. We will keep you updated on progress. Thank you for your patience.

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Gabi Berger
Began at:

Affected components
  • EU2 - London