Resolved

We've now closed the incident after monitoring for stability. Thank you for your patience.

Avatar for
Recovering

The response times are returning to expected levels. Monitoring of the platform for stability will continue.

Avatar for
Identified

The root cause of latency is being addressed. Recovery of services is still now in progress. Further updates to follow in next 30 minutes.

Avatar for
Investigating

We are investigating increased response times in the Lightico services. We will update further in the next 30 minutes

Avatar for
Began at:

Affected components
  • EU2 - London