Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Avatar for Gabi Berger
Gabi Berger
Recovering

The incident has been confirmed to be resolved. We are monitoring the results. Thank you for your patience.

Avatar for Gabi Berger
Gabi Berger
Updated

We are seeing improvement in the connectivity logs and a lower error rate. We will keep this incident open until confirmation from our WAF provider that the incident is fully resolved. Thank you for your patience.

Avatar for Gabi Berger
Gabi Berger
Identified

As of 4:37 AM UTC, you may be experiencing connectivity issues to Lightico services due to an incident that Lightico's WAF provider is currently addressing. This issue is causing connectivity errors to Lightico SaaS, standalone as well as API. Thank you for your patience.

Avatar for Gabi Berger
Gabi Berger
Began at:

Affected components
  • Login Services
  • Lightico API
  • NA1 - North America
  • EU2 - London
  • EU1 - Israel
  • EU4 - Frankfurt