Potential account access problems

Resolved
Resolved
After 27 minutes

We've now resolved the incident. Thank you for your patience.

Should you experience any further difficulties or have questions about your Lightico service, please reach out to our 24x7 support at https://knowledge.lightico.com.

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Gabi Berger
Identified
After 13 minutes

Our devops team has identified the root cause and are working to resolve the issue. A short disconnection may occur for all users. We apologize for the inconvenience.

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Gabi Berger
Investigating

Lightico is currently investigating an incident where some Lightico users are unable to login to their Lightico profile. We will post updates here as we determine it.

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Gabi Berger
Began at:

Affected components
  • NA1 - North America
  • EU1 - Israel
  • EU4 - Frankfurt