Resolved
Resolved

Document locking has been working as expected in the last 30 minutes, no more latency is observed. We've now resolved the incident. Thank you for your patience.

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Gabi Berger
Recovering

The issue causing the latency has been identified and resolved. We will keep this incident open for an additional 30 min for monitoring.

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Gabi Berger
Investigating

Lightico is aware of a latency occuring when locking completed documents and we have started investigation. Currently a latency of around two minutes have been observed between completing a document and having it available to download. We will update again in 30 minutes.

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Gabi Berger
Began at:

Affected components
  • EU2 - London