Resolved
Resolved

Further to Lightico services being affected by the Amazon Web Services (AWS) North America incident, the impacted time period was between 12:37PM and 7:35PM EST December 7th, 2021. AWS services are reported to be fully recovered and operational since this time.

Lightico continues investigation to verify data integrity for the impacted time frame between 12:37PM EST and 7:35PM EST on December 7th, 2021.

With any questions, please reach out to Lightico Support at support@lightico.com.

Avatar for Gabi Berger
Gabi Berger
Resolved

We expect no further impact due to the AWS incident as all AWS regions have fully recovered and confirmed starting 12:35 AM UTC. Please contact support@lightico.com if you encounter any further issues with your service.

Avatar for Gabi Berger
Gabi Berger
Identified

Lightico is aware of an incident on Amazon Web Services US-EAST-1 region impacting Lightico's NA1 environment. There may be latency experienced and failures in API calls noted. We are monitoring the event closely and working to minimize the AWS outage impact for Lightico SaaS.

Avatar for Gabi Berger
Gabi Berger
Began at:

Affected components
  • NA1 - North America