We've now resolved the incident. Thank you for your patience.

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Gabi Berger

Normal response times are now been observed across all services in the EU environment including the document locking process for new sessions. Lightico is monitoring for stability

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Lightico continues to investigate the incident and will provide an update in 30 minutes.

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There’s a Lightico service performance degradation impacting Lightico’s EU2 Environment. We are investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Began at:

Affected components
  • EU2 - London