Documents - Delay in locking of files
The documents that were displaying the 'We are working on it, the document will be ready right away' message are now available to be downloaded as expected. Please email support@lightico.com with the session ID if a document is found to still be displaying this message. Thank you for your patience.
The processing of documents with the message 'We are working on it, the document will be ready right away' is still ongoing. We will provide a further update in the next 60 minutes
Lightico has identified an issue related to some files stating "We are working on it, the document will be ready right away" and are not available for download. These files are expected to be available for download within the hour. Further update on this will be sent in the next 60 minutes.
- NA1 - North America
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