Failures sending SMS invitations and notifications

After 6 hours and 13 minutes

The issue related to session invitations and notifications to phone numbers (SMS) is resolved. We sincerely apologize for the inconvenience caused by this incident.

Please feel free to reach out to with any questions or concerns.

Avatar for
After 37 minutes

The issue impacting the sending of SMS invites has been identified and affected profiles are now able to send SMS invites. We are monitoring the SMS invites for stability. Please reach out to if you are experiencing issues with the sending of SMS invites.

Avatar for

Lightico is currently investigating an incident that is impacting some profiles with the sending of SMS invitation notifications to end-customers. Customers using their own integration for SMS communication are not impacted by this incident.

Invitations and notifications to an email can be utilized until the impact on sending SMS is resolved should you find that you are impacted

Avatar for
Began at:

Affected components
  • NA1 - North America