[API] API failure for v1.0 Authenticate User

Resolved
Resolved

We've now resolved the incident. The API v1.0 Authenticate user is now fully operational. Lightico for Salesforce users can now successfully initiate sessions. Thank you for your patience.

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Gabi Berger
Identified

We are aware of an issue impacting Lightico API - v1.0 Authenticate Users. This also has impact on Lightico for Salesforce users who are unable to create sessions. Our engineering team is working to resolve the issue with urgency. We will send an update within 60 minutes or prior if the issue is resolved.

Avatar for Gabi Berger
Gabi Berger
Began at:

Affected components
  • EU1 - Israel
  • EU4 - Frankfurt
  • Lightico for Salesforce