Events are not sent for accounts using integration on EU4
Retriggering of events from the time of the incident between Oct 18th 9pm UTC and Oct 19 11:57 AM UTC have been completed as of today 1pm UTC. Thank you for your patience.
We've fixed the core issue. As of 11:33 AM UTC, events are sent as expected. Events that were not sent during the time of the incident will be resent. This will be completed within 24 hours. We will send an update once recovery is fully completed. Thank you for your patience.
The root cause for the issue that caused events to be stopped has been identified. We are implementing the solution. You may experience a brief disconnection in the next 15 minutes. We apologize for the inconvenience.
Lightico is currently investigating an issue that impacts sending of callbacks/events from Lightico to external integrated systems. Accounts using API integration are affected. We will post an update in 30 minutes.
- EU4 - Frankfurt
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