Recovering
Updated

The incident with Cloudflare impacting Lightico services has been resolved as per Cloudflare and we are monitoring for stability. Storage services impacted by Cloudflare has also been resolved.

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Recovering

As of 14:42 UTC, Cloudflare has implemented a fix to address their global network issue, and we observe all Lightico services have since been fully operational. We will continue to monitor for an additional 60 minutes for stability before closing the incident.

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Gabi Berger
Updated

Further to recent updates on Cloudflare's Global Network incident impacting Lightico services, we are now observing improvements on core Lightico functions across the platform.

Document storage integrations on Lightico EU2 environment continue to be impacted by this issue.

Thank you for your patience.

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Gabi Berger
Updated

Access to Lightico services continues to be impacted intermittently due to the ongoing Cloudflare Global Network incident. Our team is actively monitoring the situation, and we will update you again in 30 minutes or as soon as the issue is resolved.

We apologize for the inconvenience and appreciate your patience.

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Gabi Berger
Identified

The last update published from Cloudflare is that they are still investigating the global network issues. Lightico is monitoring the status and will update further as soon as this issue is fully resolved

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Updated

Lightico services are currently impacted by an ongoing issue at Cloudflare. This impacts login and regular services. We will update further on this issue in the next 30 minutes.

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Investigating

Lightico is investigating service disruptions and increased errors as a result of issues seen with Cloudflare. We will update further on this issue in the next 30 minutes.

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Began at:

Affected components
  • Login Services
  • Lightico API
  • NA1 - North America
  • EU2 - London
  • EU1 - Israel
  • EU4 - Frankfurt
  • North America Sandbox
  • EU Sandbox
  • Lightico for Salesforce
  • Lightico External Storage
  • EU5 - London