Resolved
Resolved

The incident is now resolved. Full service was restored at 14:37 UTC. Thank you for your patience.

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Gabi Berger

AWS connectivity issues continue to impact the Lightico database on Lightico's EU2 environment. Lightico has initiated a backup process to restore service with a secondary database. We will provide an update within an hour.

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Gabi Berger

Amazon Web Services (AWS) is currently experiencing instance connectivity issues which is effecting service for Lightico clients residing on Lightico's EU2 environment. We continue to monitor the situation and will post an update within 30 minute.

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Gabi Berger
Investigating

We are aware of a service incident on Lightico EU2 environment which is currently being investigated. We will update on status within 30 minutes.

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Gabi Berger
Began at:

Affected components
  • EU2 - London